Due to the unique selection of our store, consignment items are non-returnable. Retail items may be returned with receipt, in original condition, within 14 days of purchase.
All orders are prepared for shipment after completed checkout. Shipments will ship within two business days.
We charge a flat rate for shipping based on the amount purchased. We will ship USPS media mail when all items are allowed for media mail with the expected arrival date of 3 to 8 days. For orders with items that cannot be shipping media mail, we ship USPS priority 3 day shipping.
For local orders we offer an in-store pick up.
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Homeschool House does not collect and store credit card information. All payment details are handled by the secure third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.