Due to the unique selection of our store, consignment items are non-returnable. Retail items may be returned with receipt, in original condition, within 14 days of purchase.
All orders are prepared for shipment after completed checkout. Shipments will ship within two business days.
We charge a flat rate for shipping based on the amount purchased. We will ship USPS media mail when all items are allowed for media mail with the expected arrival date of 3 to 8 days. For orders with items that cannot be shipping media mail, we ship USPS priority 3 day shipping.
For local orders we offer an in-store pick up.
We collect user provided information. Information is collected through the use of web forms including but not limited to contact forms, sign up forms and checkout forms. User information collected for example would be names, email addresses and phone numbers. If you make a purchase through our website payments are processed through a trusted third party encrypted gateway. Homeschool House does not collect and store credit card information. All payment details are handled by the secure third party processor.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We do not issue refunds for lost, unclaimed, or undeliverable packages. If a package is damaged during transit or returned as undeliverable/unclaimed, it is the customer's responsibility to follow up with the shipping carrier. We will provide a tracking number for all shipments.
Homeschool House’s classes are all a la carte with NO registration fees. Class fees show the cost of the full semester of that class. By signing your child up for any class or tutoring at Homeschool House, you agree to abide by all these policies.
MASKS: IF COVID is UNCONTROLLED at over 100 new cases per day in Bell County, MASKS ARE REQUIRED in class. When cases fall below 100 per day, masks will be optional. We want to keep all our families as safe as possible.
All people going into classrooms are required to wash hands or use hand sanitizer before class and recommended after class. Tables and chairs are wiped down between every class. This policy will remain in place when masks are no longer required.
Keep children home if they have:
fever, vomited in the last 24 hours, rash, lice, or nits, diarrhea, eye infection, sore throat, OR they’re not feeling very good (unusually tired, pale, lack of appetite, confused or cranky).
Every student is expected to extend courtesy and respect to everyone in class and the facility. Your child’s educator will cover their expectations in class. Everyone is expected to behave in a manner to keep themselves and others safe, ie no running indoors or throwing sharp items.
Students are expected to participate in class. If a student’s behavior or lack of participation is distracting or disruptive to other students, they may be removed temporarily from the class. If the behavior continues, their parent will be called and a behavior plan will be worked out between the class educator and parent.
Parents may receive a 100% class refund when cancelling with more than 20 days to the start of the class. Cancellations with between 20 and 3 days notice before the class begins will be refunded minus a $50 supply fee, which is provided to the teacher. The supply fee for single meeting classes and tutoring is $5. The very last day a parent may cancel is 3 days prior to the beginning of class. A parent can find someone to fulfil their spot in class to receive a full refund with the teacher’s approval.
A student may be withdrawn from class by providing written notice signed by their parent/guardian. All tuition for a class is forfeited and non-refundable for a withdrawal.
NO SHOWS AND SINGLE MEET/TUTORING
Be it tutoring or a single meeting class, a student who "no shows" (does not attend or let tutors know they will not be attending) forfeits the full class/tutor fee. Parents may receive a 100% single meeting/tutor refund when cancelling with more than 20 days notice. Cancellations with between 20 and 3 days notice before the class begins will be refunded minus a $5 supply fee, which is provided to the teacher. The very last day a parent may cancel is 3 days prior to the class/tutor session.
By signing your child up for any class or tutoring at Homeschool House, you agree to abide by all these policies.